IMBAC Alpine Club Privacy Policy
The IMBAC Alpine Club (IMBAC) values and respects the privacy of the people we deal with. IMBAC is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) (Privacy Act) and other applicable privacy laws and regulations.
This Privacy Policy (Policy) describes how we collect, hold, use and disclose your personal information, and how we maintain the quality and security of your personal information.
What is personal information?
“Personal information” means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. In general terms, this includes information or an opinion that personally identifies you either directly (e.g. your name) or indirectly.
What personal information do we collect?
The personal information we collect about you depends on the nature of your dealings with us or what you choose to share with us.
The personal information we collect about you may include:
- name;
- mailing or street address;
- Month and year of birth;
- email address;
- phone number
In addition we utilise your credit card to make payments but this information is not stored on our systems and is only retained by the processing bank.
Under certain circumstances, IMBAC may need to collect sensitive information about you. If we collect your sensitive information, we will do so only with your consent, if it is necessary to prevent a serious and imminent threat to life or health, or as otherwise required or authorised by law, and we take appropriate measures to protect the security of this information.
You do not have to provide us with your personal information. However, if you choose to deal with us in this way or choose not to provide us with your personal information, we may not be able to provide you with our services or otherwise interact with you.
How do we collect your personal information?
We collect your personal information directly from you when you:
- interact with us over the phone;
- interact with us in person;
- interact with us online;
- participate in surveys or questionnaires;
- attend an IMBAC event;
- subscribe to our mailing list;
- apply for a position with us as an employee, contractor or volunteer;
- Book accommodation
How do we use your personal information?
We use personal information in connection with our functions and activities, including the following purposes:
- provide you with information or services that you request from us;
- internal administrative purposes;
From time to time, we will use your contact details to send you direct marketing communications including offers, updates and newsletters that are relevant to the services we provide. We always give you the option of electing not to receive these communications in the future. You can unsubscribe from these communications by notifying us and we will no longer send this information to you apart from
How do we protect your personal information?
We strive to maintain the reliability, accuracy, completeness and currency of the personal information we hold and to protect its privacy and security. We keep personal information only for as long as is reasonably necessary for the purpose for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements
IMBAC will take reasonable steps to ensure that the personal information that we hold about you is kept confidential and secure, including by:
- taking measures to restrict full access of your information to only the Honorary Secretary, Honorary Treasurer and Booking Officer who needs that personal information to effectively provide services to you;
- Storing all information online in Google drive with restricted access;
- Utilising MailChimp for marketing purposes but with limited contact information, Name, Email address and Membership number
Will we disclose the information we collect to anyone?
We do not sell, trade, or rent your personal information to others.
We may provide your information to others if we are required to do so by law, you consent to the disclosure or under some unusual other circumstances which the Privacy Act permits.
Retention of personal information
We will not keep your personal information for longer than we need to. In most cases, this means that we will only retain your personal information for the duration of your relationship with us as a member unless we are required to retain your personal information to comply with applicable laws, for example record-keeping obligations.
How to access and correct your personal information
IMBAC will endeavor to keep your personal information accurate, complete and up to date.
If you wish to make a request to access and / or correct the personal information we hold about you, you should make a request by contacting the honorary secretary ([email protected]) and we will usually respond within 10 working days.
How to contact us
If you have a question or concern in relation to our handling of your personal information or this Policy, you can contact us for assistance as follows:
Email [email protected]
IMBAC Alpine Club Privacy Policy
IMBAC Ltd
PO BOX 130 WOLLONGONG NSW AU 2520
Messaging Terms & Conditions
IMBAC Ltd | PO BOX 130 WOLLONGONG NSW AU 2520
General
When you opt-in to the service, we will send you a message to confirm your signup.
By opting into messages, you agree to receive recurring automated marketing and informational text messages from IMBAC Ltd. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.
Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with IMBAC Ltd. IMBAC Ltd reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. IMBAC Ltd also reserves the right to change the short code or phone number or alphanumeric sender where messages are sent
Your usual message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your mobile provider. Your mobile provider is not liable for delayed or undelivered messages.
Your consent to receive marketing messages is not a condition of purchase.
Carriers
Carriers are not liable for delayed or undelivered messages.
Cancellation
Messages will provide instructions to unsubscribe either by texting STOP or through an included link. After you unsubscribe, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from IMBAC Ltd again, just sign up as you did the first time and IMBAC Ltd will start sending messages to you again.
Info
For support regarding our services, email us at [email protected] or, if supported, text \”HELP\” to our messages at any time and we will respond with instructions on how to unsubscribe. If we include a link in messages we send you from IMBAC Ltd, you may also access instructions on how to unsubscribe and our company information by following that link.
Transfer of Number
You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply \”STOP\” from the original number, unsubscribe using the link included in our messages (if one is provided), or notify us of your old number at [email protected]. The duty to inform us based on the above events is a condition of using this service to receive messages.
Privacy
If you have any questions about your data or our privacy practices, please visit our https://imbac.com.au/privacy-statement/.
Messaging Terms Changes
We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. If you do not agree to a change to these Messaging Terms, you should cancel your enrollment with our messaging program. Your continued enrollment following such changes shall constitute your acceptance of such changes.